Refund and Returns Policy

Refund and Returns Policy

Thank you for shopping at Tagman. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

Returns

  1. Eligibility for Returns:
    • You have 10 days from the date of delivery to return an item.
    • To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
    • Certain items are non-returnable, such as intimate apparel, socks, or any item marked as final sale.
  2. Return Process:
    • To initiate a return, please contact our customer service team at [Customer Service Email] with your order number and reason for return.
    • We will provide you with a return authorization and instructions on how and where to send your package.
    • The cost of return shipping will be your responsibility unless the return is due to a defect or error on our part.
  3. Processing Returns:
    • Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your return.
    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
    • Please note that it may take additional time for your bank or credit card company to process and post the refund.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [care@tagmanclothing.com].
  • For size exchanges, please place a new order for the desired size and return the original item as per our return policy.

Refunds

  1. Refund Process:
    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
    • If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.
  2. Late or Missing Refunds:
    • If you haven’t received a refund yet, first check your bank account or credit card statement.
    • Contact your credit card company, it may take some time before your refund is officially posted.
    • If you’ve done all of this and still have not received your refund, please contact us at [care@tagmanclothing.com].

Shipping Costs

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • If the return is due to our error (such as receiving the wrong or defective item), we will cover the cost of return shipping.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at:

Need help?

Contact us at care@tagmanclothing.com for questions related to refunds and returns.

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